The commercial terms behind the Terms.

This Agreement is between:

• ›Company — GP Trips India Private Limited, registered office at 3rd Floor, Landmark Cyber Park, Sector 67, Gurugram, Haryana 122102, operating the VisaForAgents platform.
• ›Partner — the Individual Agent or Agency that completes registration and is approved following KYC review.

Capitalised terms not defined here ("Application", "End Client", "Wallet", "Government Fee", "Service Fee") carry the meanings given in the Terms of Service.

Subject to this Agreement, the Company grants the Partner a non-exclusive, non-transferable, revocable right to access the Platform and submit Applications on behalf of the Partner's End Clients, in exchange for the fees set out in Section 6.

• ›This appointment is non-exclusive: both parties remain free to work with other partners, platforms, or service providers.
• ›This appointment does not create an employment, joint venture, franchise, or legal partnership relationship — see Section 4 of the Terms of Service.
• ›The Partner may not sub-license, assign, or delegate its access to the Platform to any third party without the Company's prior written consent.

• ›Effective date. This Agreement takes effect on the date the Company approves the Partner's KYC submission and activates the account.
• ›Duration. This Agreement continues until terminated by either party under Section 12.
• ›No minimum commitment. The Partner is not required to submit a minimum volume of Applications or maintain a minimum Wallet balance to remain active, unless separately agreed in writing.

• ›Provide accurate registration, KYC, and business details, and keep them current — including promptly notifying the Company of any change to GST registration status or business structure.
• ›Obtain End Client consent before submitting their data, as required by Section 6 of the Terms of Service and Section 3 of the Privacy Policy.
• ›Maintain the confidentiality of account credentials and not share login access with unauthorised personnel.
• ›Deal with End Clients under the Partner's own name and commercial terms, and not misrepresent its relationship with the Company as described in Section 4 of the Terms of Service.
• ›Comply with all applicable Indian laws relevant to operating a travel/visa facilitation business, including consumer protection, data protection, and tax obligations owed to its own End Clients.
• ›Bear sole responsibility for any penalty, fine, or fee imposed by a Government Authority — including an "absconding fee" or overstay penalty (for example, the UAE's penalty, currently AED 3,000) — arising from an End Client's failure to depart the destination country before their visa expires, or any other post-arrival immigration violation by an End Client. The Company bears no liability for any such penalty under any circumstances.

• ›Provide the Partner with access to the Platform, including Application submission, status tracking, Wallet management, and invoicing.
• ›Review KYC submissions and communicate approval, rejection, or requests for further information in a reasonable time.
• ›Remit collected Government Fees to the relevant Government Authority in connection with submitted Applications.
• ›Provide onboarding and account support through the channels listed in Section 17.

The Company makes reasonable efforts to keep the Platform available and to process Applications promptly, but — other than as expressly stated here — does not guarantee any specific uptime percentage or processing turnaround; see Section 7 (Service Levels).

• ›Prepaid model. Billing operates on a prepaid Wallet basis. No credit line or postpaid arrangement is offered under this Agreement unless separately agreed in writing.
• ›Fee schedule. Agent-tier Service Fees are published on the Platform per visa variant and may be updated by the Company from time to time, with reasonable advance notice for material increases. Fees already deducted for submitted Applications are not affected retroactively.
• ›Government Fees. Passed through to the relevant Government Authority at the rate set by that authority, which the Company does not control and may change without notice.
• ›Invoicing. The Company issues GST-compliant invoices reflecting the Partner's registered business name and GST number (where applicable), on a monthly basis per completed booking.
• ›Refunds. Governed by the Refund Policy.

The Company will use commercially reasonable efforts to keep the Platform available and to process Applications without undue delay. However:

• ›No specific uptime percentage, processing turnaround time, or approval outcome is guaranteed under this Agreement, unless set out in a separate written service-level addendum signed by both parties.
• ›Processing timelines shown on the Platform are indicative, based on current embassy practice, and may vary due to volume, holidays, security checks, or policy changes at the relevant Government Authority.
• ›Planned maintenance windows will be communicated in advance where practicable; emergency maintenance may occur without notice.

Each party may receive non-public information about the other's business in the course of this relationship — including the Partner's pricing, volumes, and business practices, and the Company's non-public pricing, product plans, and technology ("Confidential Information").

• ›Each party agrees to use the other's Confidential Information only to perform its obligations under this Agreement, and not to disclose it to third parties without consent, except as required by law.
• ›This obligation survives termination of this Agreement for 2 years.
• ›Confidential Information does not include information that is public, independently developed, or rightfully received from a third party without restriction.

• ›All Platform intellectual property remains the exclusive property of the Company, as set out in Section 10 of the Terms of Service.
• ›The Partner may reference its use of VisaForAgents in its own marketing (e.g. "visa applications processed via VisaForAgents") but may not use the Company's name, logo, or marks in a way that suggests endorsement, partnership beyond what is stated here, or that the Partner is an official representative of the Company, without prior written consent.
• ›The Platform is not provided on a white-label basis — see Section 10 of the Terms of Service.

The Partner agrees not to use information or relationships gained through the Platform to induce an End Client, once introduced through the Platform for a given Application, to bypass the Platform for that same visa facilitation transaction in order to avoid the fees payable under this Agreement. This clause does not restrict the Partner's general right to serve its End Clients through any other lawful means for services unrelated to the Application submitted through the Platform.

Where the Partner submits End Client personal data to the Platform, the Partner acts as the party responsible for obtaining lawful consent from the End Client, as detailed in Section 3 of the Privacy Policy. The Company processes that data as necessary to deliver the Services, in accordance with the Digital Personal Data Protection Act, 2023, and the security measures described in the Privacy Policy. Each party will cooperate in good faith to respond to any data subject request or regulatory inquiry relating to data processed under this Agreement.

• ›Termination for convenience. Either party may terminate this Agreement for convenience with 30 days' written notice to the other.
• ›Termination for cause. The Company may suspend or terminate this Agreement immediately, with a stated reason, for fraud, material breach of this Agreement or the Terms of Service, failure of KYC verification, or conduct harmful to the Company, End Clients, or third parties.
• ›Effect of termination. Applications already submitted before termination continue to be processed to completion where practicable. Any remaining Wallet balance is refunded per the Refund Policy. Sections 8 (Confidentiality), 13 (Liability & Indemnity), 14, and 15 survive termination.

The limitation of liability and indemnification provisions in Sections 14 and 15 of the Terms of Service apply equally to this Agreement. In addition:

• ›Each party is responsible for its own compliance with laws applicable to its own business — the Company for operating the Platform, the Partner for operating its travel/visa facilitation business and its dealings with End Clients.
• ›Neither party's liability under this Agreement is increased beyond the caps set out in Section 14 of the Terms of Service.
• ›As set out in Section 4, the Partner — not the Company — is solely liable for any absconding, overstay, or similar penalty imposed by a Government Authority arising from an End Client's conduct after visa approval.

Neither party is liable for delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, as described in Section 16 of the Terms of Service.

This Agreement is governed by the laws of India. Disputes are resolved as set out in Sections 17 and 19 of the Terms of Service — informal resolution, followed by arbitration seated in Gurugram, Haryana, under the Arbitration and Conciliation Act, 1996.

• ›Entire agreement. This Agreement, together with the Terms of Service and Privacy Policy, constitutes the entire agreement between the parties regarding the Platform and supersedes any prior discussions on the subject.
• ›Amendments. The Company may update this Agreement as described in Section 20 of the Terms of Service. Material changes to commercial terms take effect no earlier than 30 days after notice.
• ›Severability. If any provision of this Agreement is found unenforceable, the remaining provisions continue in full force.
• ›No waiver. A party's failure to enforce a provision of this Agreement is not a waiver of its right to do so later.

Formal notices under this Agreement should be sent to: